Reference

Terms Conditions That Govern Your mantra8 Account

These terms set out the rules between you and mantra8 when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the lobby.

Applies to all account holdersDANA, OVO & GoPay coveredIndonesia-eligible regions onlySubject to local lawAccount actions are binding

Explore the Lobby Read FAQ

Who These Terms Cover and How They Work

mantra8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on mantra8, you confirm that you meet the eligibility requirements under the laws of the region where you access the platform. These terms form a binding agreement between you and mantra8 the moment your account is active. They apply to every action

1
taken inside your account — depositing funds through DANA, OVO, or GoPay, placing wagers, requesting withdrawals, or contacting support. We may update these terms when operational or legal requirements change. When we do, the revised version takes effect upon publication at this URL, and continuing to
2
use your account after that date means you accept the updated terms. If any clause is found unenforceable in your jurisdiction, the remaining terms stay in force. These conditions do not override local consumer protection laws that apply in your eligible region. You are responsible for
3
understanding what is permitted where you are located. mantra8 reserves the right to suspend or close accounts where access falls outside permitted regions or where terms are breached. Disputes are handled through the contact paths listed in the support section below, and we aim to resolve
4
account-related issues within a reasonable period from first contact.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a dispute about how a term was applied to your account, our support team handles terms-related queries through the channels below. Have your account ID ready when you get in touch — it speeds up the process significantly.

ACCOUNT SECURITY & DATA

How We Handle Your Account and Personal Data

Your account data is stored securely and accessed only for the purposes set out in these terms — processing wallet transactions, verifying identity, and providing support. We apply SSL encryption across all account activity, and your DANA, OVO, or GoPay payment credentials are never stored on our servers. You can request a summary of the data we hold, ask for corrections, or submit a deletion request by contacting support with your account ID. Players in Semarang and across eligible Indonesian regions access the same account protections.

SSL Encryption

All account sessions and wallet payment instructions run over SSL. This applies to login, deposit confirmation via DANA or OVO, and every account settings change you make.

Data Retention

We retain account and transaction records for the period required by applicable regulations in your eligible region. You may request details of your retention period via the email support channel.

Account Access Control

Your account is protected by a password and, where enabled, a one-time PIN sent to your registered mobile number. Never share your credentials — account actions are binding under these terms.

Data Correction Requests

If any personal information we hold is inaccurate, contact support with your account ID and the correction needed. We process verified correction requests in line with applicable local law.

Common Questions About Your Account Terms

These are the questions we get asked most often about how our terms work in practice — covering eligibility, wallet payments, account closure, and data rights.

Access is available where local law permits. If your region is eligible, these terms apply in full from the moment your account is created and any deposit is made.

Updated terms take effect when published at this URL. Continuing to use your account after the update date means you accept the revised conditions. We recommend checking this page periodically.

Yes. Contact support via live chat or email, confirm your identity, and request account closure. Any pending wallet balance will be reviewed and processed through your registered DANA, OVO, or GoPay account.

Email support with your registered account email and a data access request. We will respond with a summary of records held, in line with applicable local data rules for your eligible region.

Yes. All three wallet payment methods — DANA, OVO, and GoPay — are governed by the same terms. The payment rail does not change your rights or obligations under this agreement.

Raise it through live chat or email support with your account ID and a clear description of the issue. We review disputes and aim to respond with a formal position within a reasonable timeframe.

Reference