Reference

How mantra8 Handles Your Personal Information

Your account details, payment activity through DANA, OVO, and GoPay, and session data are handled with clear purpose and kept only as long as needed.

Account Data ProtectionWallet Transaction PrivacyCookie ControlsData Access RightsRetention Policy

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at mantra8. Here is what that looks like in practice — from how your wallet details are stored to how long we keep your records and who you contact when something needs to change.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted via SSL. Stored account and payment data, including wallet references for DANA, OVO, and GoPay, is encrypted at rest.

Cookie and Tracking Controls

We use session cookies for login continuity and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention and Deletion

Active account data is retained while your account is open. After account closure, we hold records for the period required under applicable Indonesian regulations, then delete them on schedule.

Requesting Access or Changes

You can request a copy of your personal data or ask us to correct inaccurate details by contacting support with your account email. We aim to respond to data requests within a reasonable timeframe.

What This Privacy Policy Covers

mantra8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on mantra8, we collect the information needed to run your account and process payments — your name, contact details, and the wallet identifiers you use with DANA, OVO, or GoPay. We also collect technical data like your device type, IP address,

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and session activity to keep the platform secure and functional. We do not sell your personal data to third parties. Payment data tied to your DANA, OVO, or GoPay transactions is processed through the respective payment rails and is subject to those providers' own data terms
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as well as ours. We retain account data for as long as your account is active and for a period after closure as required by applicable regulations. Where local law in Indonesia governs data handling, we follow those requirements. If you are accessing this platform from
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a region where local law restricts certain data practices, availability of some features may depend on your eligible region. Any changes to this policy are posted here, and continued use of the platform after a posted update means you have acknowledged the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to flag a concern, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can locate your records quickly.

Common Questions About Your Data

These are the questions we hear most often about data, privacy, and account information on mantra8. If your question is not here, reach out through live chat or email.

We collect your name, email address, phone number, and the wallet details you use — such as your DANA, OVO, or GoPay account identifier — to set up and verify your account.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers who help us operate the platform under strict data agreements.

Contact our support team with your registered account email and request a data export. We will compile your account and transaction records and send them to your verified contact address.

Yes. Submit a deletion request through live chat or email. We will close your account and remove personal data after the retention period required under applicable Indonesian regulations has passed.

We use cookies for session management and platform analytics. You can adjust or block non-essential cookies through your browser settings without losing access to core account functions.

Reach our support team directly via live chat or email with your account details and a description of the concern. Privacy-related issues are escalated to our data handling team for review.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountmantra8 Login InfoTerms & Conditions

How mantra8 Handles Your Personal Information

How We Protect and Manage Your Information

Encryption in Transit and at Rest

Cookie and Tracking Controls

Data Retention and Deletion

Requesting Access or Changes

Reach Us About Your Data

Common Questions About Your Data

01 What personal data does mantra8 collect when I register?

02 Does mantra8 share my data with third parties?

03 How can I access or download my personal data?

04 Can I ask mantra8 to delete my account and data?

05 How does mantra8 handle cookies and tracking?

06 Who do I contact if I think my data has been mishandled?

Privacy Policy

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